Lauren Knights

Lauren Knights has over eight years of experience in customer success and technical support roles, currently serving as the SAP Sr. Service Delivery Lead and Customer Success Manager at Navisite since March 2019. Previously, Lauren held the position of Customer Success Manager and SQL Specialist at RDX (Remote DBA Experts) from January 2015 to March 2019, where responsibilities included managing customer interactions and providing Tier 1 support for remote databases. Lauren earned a Bachelor's degree in Information Science and Technology from Penn State World Campus, completing the program between 2013 and 2018.