Dirk Heinz

Dirk Heinz has a diverse work experience spanning over two decades. Dirk currently holds the position of Senior Client Services Delivery Manager at Navitaire, an Amadeus company. Prior to this role, they worked at Samaritan Technologies as an Implementation/Account Manager for over ten years, where they focused on understanding client needs, building relationships, and facilitating client fulfillment. Dirk also served as the Manager of Business Partner Services at ClearOne Communications and as the Operations Manager at Keystone Enterprise Services. Earlier in their career, Dirk held various roles, including Service Account Manager at Navitaire, General Manager of Client Services at Teleperformance, Network Operations Center Manager at Certiport, and Workforce Manager at Sundance Catalog. Dirk also has experience as a Director of Customer Service at Ovid Technologies and as the Director of Customer Service at Freeport Inc. Dirk's work experience showcases their expertise in client services, implementation, account management, workforce management, and customer service.

Dirk Heinz attended the United States Naval Academy from 1984 to 1987, where they studied Oceanography. Dirk then pursued further education at the Florida Institute of Technology from 1991 to 1993, earning a Bachelor's degree in Aircraft Systems Management.