Martin Gill

Client Service Delivery Manager at Navitaire

Martin Gill has a diverse work experience spanning over several years. Martin currently works as a Client Service Delivery Manager at Navitaire, an Amadeus company, starting in April 2022. Before that, they worked at Lumen Technologies from 2005 to 2022, where they held multiple roles including Client Service Partner and Systems Administrator. In these roles, they were responsible for service delivery, customer relationships, incident management, problem management, and change implementations.

Prior to their time at Lumen Technologies, Martin worked at INTERCEA LIMITED as a Senior 3rd line support engineer from 2001 to 2005. Martin also gained experience at Anite Systems as an IT Operator from 1999 to 2001, providing technical support to various industries.

Martin's earlier career includes working at Yusen Logistics (UK) Ltd as a Senior Export Agent from 1998 to 1999, and at British Airways as a Security & Customer Services Agent from 1996 to 1998. In these roles, they displayed excellent customer service skills and ensured a smooth experience for customers.

Overall, Martin Gill has a strong background in service delivery, customer relationship management, technical support, and incident management, with experience in various industries.

In 1991, Martin Gill enrolled at East Berkshire College. Martin pursued and successfully completed a BTech National Diploma in Business/Commerce, General from 1991 to 1993.

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Timeline

  • Client Service Delivery Manager

    April, 2022 - present