Caroline Bellew is a seasoned operations leader with extensive experience in managing customer operations and resource planning across multiple industries. Currently serving as the Head of Operations at Navro since March 2025, Caroline has previously held key positions such as Chief Customer Officer and Senior Director of Customer Operations at Yapstone. Additional leadership roles include Head of Customer Success at EdgeTier and Director of Operations Support at CarTrawler. Caroline's expertise encompasses capacity planning, budget forecasting, vendor management, and enhancing customer experience through operations reporting and analytics. With a strong background in workforce management from notable companies like PayPal, Yahoo!, and Firstsource Solutions Limited, Caroline has consistently demonstrated a commitment to optimizing resources while delivering exceptional service outcomes. Caroline's educational background includes studies at Dundalk Institute of Technology from 1994 to 1995.
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