Jessica Cercone

Jessica Cercone, the Director of Operations and Customer Experience at NavvTrack® since July 2021, formerly held roles at Henry Ford Health System as a Senior Management Engineer and at AAM - American Axle & Manufacturing as an Industrial Engineering Co-Op. With a Master of Science in Engineering Management from Oakland University and a Bachelor of Science in Industrial Operations Engineering from Lawrence Technological University, Jessica has demonstrated expertise in strategic planning, project management, and cross-functional collaboration to drive operational efficiency and customer satisfaction across various industries.