Navy Federal Credit Union
James Jones has over 24 years of experience in the IT and support sectors, primarily with Navy Federal Credit Union since 1999. In various roles including Manager and Assistant Manager of Enterprise Systems Support, IT Engineer, and Business Systems Analyst, James has focused on enhancing system processes and automation within the Savings & Membership Department. Responsibilities have included mapping existing processes, gathering requirements for enhancements, creating databases and reports, and providing leadership with performance insights. Earlier experience includes roles as a Desktop Support Technician and a PC Technician at Geeks On Call, where James honed skills in troubleshooting, customer service, and systems analysis. James holds a Management Development certificate from the University of West Florida and completed the Microsoft MCSE 2003 course in Information Technology.
This person is not in the org chart
This person is not in any teams
This person is not in any offices