Navy Federal Credit Union
Keith Thomas currently serves as an Employee Experience Strategist II at Navy Federal Credit Union, having progressed from an Employee Experience Strategist I and also holding a role as a Lending Strategy & Operations Intern. In this capacity, Keith manages various initiatives, including supporting employee engagement events, overseeing the Employee Loan Discount Program, and driving data collection and analysis for automated reporting. Previously, at Publix Super Markets, Keith excelled in customer service, staff scheduling, and training new associates, contributing to maintaining operational efficiency. Keith holds a Bachelor of Science in Marketing from Florida State University and is pursuing a Master of Science in Public Administration at the University of West Florida.
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Navy Federal Credit Union
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Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets and over 23,000 employees. As a credit union, they have members, not customers. At their campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in more than 345 branches, they serve the men and women of the Armed Forces, Department of Defense, veterans and their families.