Pia Tello is an experienced developer and professional with a diverse background spanning various industries. Currently serving as a Developer II at Navy Federal Credit Union since August 2018, Pia has excelled in negotiating delinquent accounts, managing consumer loans, and maintaining high KPIs and quality assurance scores. In addition, Pia has worked as a Freelance Remote Front-End Developer for it's a Travel O.D., leading to significant growth in website traffic through effective content management and SEO strategies. As a Freelance Web Developer and Content Creator for CDL en Español, Pia has enhanced sales through engaging multimedia content. Prior experience includes roles as a Clinical Technician at Inova Health System, a Medical Assistant at Family Foot and Ankle Centers, and a Short Sale Negotiator at Optima Title Solutions and Escrow. Pia holds a degree in Full Stack Software Development from The George Washington University and a Bachelor of Science in Criminal Justice from Virginia Commonwealth University.