Charlene Donovan is a skilled Community Engagement Specialist at nbn® Australia since January 2021, focusing on stakeholder management and enhancing digital capability in regional Victoria through strategic partnerships. Prior experience includes serving as the Multicultural Development Officer for Greater Shepparton City Council from September 2012 to December 2020, where Charlene established relationships with local organizations and led the development of the Multicultural Strategy and Action Plan. Additionally, within the council, Charlene worked as a Project Administration Officer, providing support to the Community Strengthening Team. Charlene's educational background includes participation in the Fairley Leadership Program in Community Leadership and training in Essential Engagement from iap2, along with involvement in the 2024 Australian Agribusiness Leadership Program at the Australian Rural Leadership Foundation.