Toni Ackermann

Toni Ackermann is a seasoned professional with extensive experience in the banking and customer service sectors. Currently serving as Deposit Operations Manager at NBT Bank since October 2011, Toni oversees IRA and HSA reporting, customer maintenance, new account verifications, and end-of-year deposit corrections while also focusing on team coaching and growth. Previous roles include Team Leader and Customer Service Representative at NBT Bank, where Toni successfully managed teams and assisted customers with various banking inquiries. Toni's diverse background also includes positions at Walt Disney World as a Hostess Server and at Price Chopper Supermarkets-Market 32 as a Store Supervisor. Toni holds an Associate of Science degree in Criminal Justice and Corrections from SUNY Morrisville.