NC Department of Health and Human Services
LaQuana Palmer, MPA, currently serves as the Deputy Director of Communications and Engagement for NC Medicaid at the NC Department of Health and Human Services since April 2023. Prior experience includes roles as Program Director and Program Manager for NCCARE360 at the Foundation for Health Leadership & Innovation from May 2021 to March 2023. LaQuana's background at the NC Department of Health and Human Services spans from January 2017 to May 2021, including positions as Healthy Opportunities Program Manager and Communications Unit Manager/Public Information Officer. Additional experience includes work as Capacity Building Specialist at SHIFT NC and various public health roles at Wake County Human Services. LaQuana holds a Master of Public Administration from North Carolina Central University and a Bachelor of Science in Public Health Education from the University of North Carolina at Greensboro, along with certificates in Public Health Leadership from the University of North Carolina at Chapel Hill and further education at North Carolina State University and the Black AIDS Institute.
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NC Department of Health and Human Services
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The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians, especially our most vulnerable citizens – children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders and advocacy groups; local, state and federal entities; and many other stakeholders to make this happen. The Department is divided into 30 divisions and offices. NCDHHS divisions and offices fall under four broad service areas - health, human services, administrative, and support functions. NCDHHS also oversees 14 facilities: developmental centers, neuro-medical treatment centers, psychiatric hospitals, alcohol and drug abuse treatment centers, and two residential programs for children. Mission: In collaboration with our partners, DHHS provides essential services to improve the health, safety and well-being of all North Carolinians. Vision: Advancing innovative solutions that foster independence, improve health and promote well-being for all North Carolinians. Values: People-Focused Focus on the people we serve, deliver value and make a positive impact on their lives and communities. Teamwork We are all one department, one team, working toward one goal: to improve the health, safety and well-being of all North Carolinians. Proactive Communication Maintain an open and trusting environment for collaboration and continuous improvement with our team, stakeholders and the people we serve. Transparency Share expertise, information and honest feedback within the Department and with stakeholders and the community. Ask for help when needed. Stewardship Be good stewards of resources and time to create a positive impact for those we serve. Joy Have joy and balance at work so we all bring our A-game when serving the people of North Carolina.