Benjamin Bigalke

Benjamin Bigalke, Ed.D., currently serves as a Senior Mid-Market Customer Success Manager at Ncontracts, managing a portfolio of over 110 mid-market and enterprise clients worth over $8.3 million in annual recurring revenue. With a history of achieving substantial client retention and upsell opportunities, Benjamin previously held roles as a Customer Success Manager at Tropic and uConnect, where notable accomplishments included achieving 100% retention and securing numerous new partnerships. Earlier career experiences include leadership positions at Savannah College of Art and Design and clinical counseling roles at Michigan State University. Benjamin holds a Doctorate in Student Affairs Leadership from The University of Georgia and a Master's in Counseling from Eastern Michigan University.