Pete S. Wacker

Pete S. Wacker, MBA, has extensive experience in account management and technical support, currently serving as Global Account Support Manager for Cisco Systems at NCR Atleos since February 2001. Previous roles include Account Manager for BMW North America and various management positions overseeing helpdesk operations, including Telecom & Technology Service Desk Manager and Travel LOB Helpdesk Manager, where responsibilities included creating support teams and managing bilingual technical support for software and hardware issues. Wacker has also managed large teams providing multivendor helpdesk solutions for national retailers and hospitality locations. Wacker holds an MBA in IT Management and a BS in Business - Information Technology Management from Western Governors University, along with a background from Georgia Southern University.