Carolyn Muise has a extensive work experience in customer service and customer success roles. Carolyn currently holds the position of Executive Vice President Chief Customer Officer at NCR Atleos since 2023. Prior to this, they served as a Senior Vice President Global Banking Customer Service & Success, Corporate Vice President Global Banking Operations, and Vice President Global Customer Success at NCR Corporation from 2018 onwards. Muise also has experience as a Former Board Member at ClearAction Continuum and as a Member of the Board of Directors at Customer Experience Professionals Association (CXPA). Earlier in their career, they held various leadership positions at Dell EMC and EMC, including Chief Customer Office Vice President Voice of Customer Information Analytics & Intelligence at Dell EMC and VP Total Customer Experience at EMC.
Carolyn Muise received their Bachelor's degree in Electrical and Electronics Engineering from Northeastern University in 1987. In 2010, they attended the Simmons School of Management to pursue a program called "Leadership in the Fast Lane - Executive Leadership." In 2010, they had not completed the program yet. Additionally, in 2009-2010, Carolyn Muise attended Bryant University to study Business Administration and Management, earning a degree in Business Management.
April, 2021 - present
January, 2021
September, 2018