Ericson Reduta

Customer Engineer Team Lead at NCR VOYIX

Ericson Reduta has a diverse work experience spanning from 2004 to the present. Ericson started their career as a Graphic Designer at Studio 13West, where they designed various collateral materials. Ericson then worked as a Web/Graphic Designer at JCC Realty & Mortgage and later as a Real Estate Relationship Manager at E-LOAN.

In 2008, Ericson joined the Internal Revenue Service as a Contact Representative, assisting taxpayers with various tax-related issues. Ericson also worked as a Field Agent at Knights of Columbus, providing support and services to members.

In 2013, Ericson held the role of a Graphic Designer at AppleOne before transitioning to Lifetouch Church Directories and Portraits as a Photography Sales Specialist.

From 2014 to 2016, they worked at Comcast Cable as a Residential Install & Service Technician, responsible for broadband installation and troubleshooting. Ericson then became a Quota Analyst, managing and adjusting quotas to meet customer demand. Later, Ericson took on the role of a TLC Universal Agent, where they analyzed, prioritized, and dispatched appointments for field personnel.

Since 2019, Ericson has been working at NCR Corporation, starting as a Customer Engineer II and currently serving as a Customer Engineer Team Lead.

Ericson Reduta obtained a Bachelor of Science degree in Industrial Technology and Document Design and Management from San Jose State University in the year 2000.

Links

Previous companies

Knights of Columbus logo
Internal Revenue Service logo
Comcast logo

Timeline

  • Customer Engineer Team Lead

    April, 2021 - present

  • Customer Engineer II

    August, 2019