Cristian Hoyos

Cristian Hoyos currently serves as the Training and Quality Manager at NEARSOL since February 2023. Previously, Cristian held the position of Lead Trainer and Product Trainer at IGT Solutions, with a tenure that spanned from November 2021 to February 2023. Cristian's earlier experience includes roles as Training Coordinator and Product Trainer at Teleperformance, where responsibilities included developing training curriculum and processes for over 60 contact center representatives. Cristian began the career at BILATERAL as a Product Trainer and Customer Service Specialist, focusing on customer inquiries related to health insurance. Cristian is pursuing a Bachelor's degree in Teaching English as a Second or Foreign Language/ESL Language Instructor at Fundación Universitaria Luis Amigo, continuing education since February 2014.