Mark Cris dela Cruz

Mark Cris Dela Cruz has a diverse work experience in the field of training and learning. Mark Cris started their career as a Learning Specialist at NEARSOL in 2022. Prior to that, they worked as a Training Supervisor at Transcom from September 2022 to November 2022. Before joining these companies, Mark held the position of Senior Trainer at STARTEK Philippines from November 2020 to August 2022, where they were responsible for coordinating the training team, evaluating training initiatives, and maintaining staff training records. Mark Cris also conducted training observations to ensure quality and competence.

Earlier in their career, Mark worked as a Trainer at Qualfon from February 2017 to October 2020. In this role, they trained new customer service employees and supported experienced employees to improve their performance. Mark Cris'sresponsibilities included creating educational material, conducting training sessions, identifying skills gaps, and motivating staff members.

Mark's work experience also includes their role as a Learning Specialist at Sitel Group from February 2014 to September 2017. Overall, Mark has a strong background in training and learning, with experience in coordinating teams, evaluating training initiatives, and supporting employee development.

Mark Cris Dela Cruz's education history includes a Bachelor of Secondary Education degree in Mathematics from Western Philippines University. No specific time frame or dates for the completion of this degree are provided.