David Ehrenfeld is an experienced professional in customer success and account management with a strong background in the airline industry and consulting. Currently serving as the Head of Customer Success at Neatpagos since October 2023, David previously held the same title at Cotalker, where responsibilities included enhancing operational efficiency and managing 40 B2B accounts. David's tenure at Accelya Group saw growth from Customer Success Manager to Strategic Accounts Manager, where a focus on customer retention and business development led to significant revenue generation and successful product implementations. Earlier experience includes roles at LATAM Airlines, where systems development and strategic project management were emphasized, and a consulting position at South World Consulting involving economic evaluations for mining projects. David holds an MBA from Hult International Business School and has extensive education in leadership and industrial engineering from Universidad de Chile.
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