Aron Crofts

Aron Crofts is a seasoned professional with extensive experience in customer success and account management, currently serving as Regional Manager for Customer Success at NEC Australia since April 2021, overseeing operations in ACT, NSW, QLD, and VIC. Previously, Crofts held multiple roles at IBM over a span of nearly 20 years, including Delivery Partner Executive, where responsibilities included managing key commercial accounts in banking and retail while ensuring client satisfaction and compliance. Other significant positions at IBM included leading a team of Delivery Partner Executives and managing the delivery of services for major clients, such as an Australian airline and a telecommunications company. Crofts began the professional career at Westpac, where several roles were undertaken from March 1985 to December 2000. Educational qualifications include a Bachelor of Commerce in Information Technology from Curtin University and an Associate Diploma in Accounting from TAFE NSW.