Lauren Auton currently serves as the Service Desk Team Lead at NEC Software Solutions since January 2022. Previous roles include Champion IT Service Desk Analyst and Service Desk Analyst at Northgate Public Services from April 2020 to January 2022, and IT Helpdesk Supervisor at The Bannatyne Group from April 2019 to April 2020. Lauren also worked as Champion Service Desk Analyst at Northgate Public Services from October 2014 to April 2019 and held positions as Checkout Assistant at Tesco PLC and Stock Room Assistant at Next Group PLC earlier in their career. Lauren is pursuing a degree in Management and Leadership from Corndel College London, expected to complete in December 2023, and holds a Bachelor of Science in Crime Scene Science from Teesside University, earned in 2014.