KM

Khumo Mohale

Customer Service Team Lead at Nedbank

Khumo Mohale's work experience begins in 2003 as a Reservations Officer at Premiere Classe Hotel, where they stayed until 2006. From 2006 to 2007, they worked as a Debt Recovery Agent at MBD Attorneys. Following this, Khumo worked as a Call Centre Agent at Vodacom from 2007 to 2010. From 2010 to 2022, they worked at Computershare as a Complaints Officer/Departmental Secretary, where their responsibilities included handling complaints, ordering stationery, and taking minutes. Currently, Khumo works at Nedbank as a Customer Service Team Lead since April 2021 and previously held the role of Customer Service Officer from 2015 to 2022.

Khumo Mohale obtained a Banking Certificate NQF 4 in Banking and Financial Support Services from Chartall Business College in 2020. Before that, in 2013 and 2014, they earned an Equities Compliance Officer Certificate in Investments and Securities from SAIFM. Their earliest education was at Thutolore Senior Secondary from 1996 to 2000. Khumo has also obtained various certifications in management and employee development from LinkedIn in September 2020.

Links

Previous companies

Computershare logo
Vodacom Group logo

Timeline

  • Customer Service Team Lead

    April, 2021 - present

  • Customer Service Officer

    2015