Jolanda Oudshoorn serves as a Strategisch HR Business Partner and Manager HR Business Partners at NS since January 2022. Prior to this role, Jolanda Oudshoorn spent nearly two decades at PostNL, holding various positions, including Senior HR Programma Manager, where responsibility included managing strategic HR programs and contributing to the agile and digital transformation from October 2020 onwards. Additional roles encompassed Directeur HR Customer Excellence & Hoofdkantoor, overseeing HR functions for the Customer Excellence business unit and central office, and HR Manager Data & Document Management, where Jolanda Oudshoorn led HR initiatives across multiple entities and guided a team of HR professionals. Academic qualifications include a Master's degree in Social Cultural Sciences from Vrije Universiteit Amsterdam and a Teacher's Degree in English and Social Sciences from Windesheim.