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Géraldine Opsomer

International Team Lead Customer Success at NeedHelp

Géraldine Opsomer has a diverse work experience spanning several companies and roles. Géraldine is currently working at NeedHelp as the Customer Success Team Leader BENELUX. Prior to this role, they held the position of Customer Success Officer BENELUX at the same company.

Before joining NeedHelp, Géraldine worked at Image Video Services. Géraldine started as an Assistant Coordination, then transitioned to the role of Chargée de planning, and later became Chargée de coordination.

Additionally, Géraldine has experience at Live Nation Belgium as a Beverage Management Assistant and an intern in the same field. Géraldine also interned at the Kronos Quartet and Abstrkt Events VZW in administrative roles. Their earliest work experience was as a Laborer at Tait Technologies.

Overall, Géraldine has gained valuable experience in customer success, coordination, planning, beverage management, and administrative roles throughout their career.

Géraldine Opsomer obtained their Bachelor's Degree in Event- en Projectmanagement from Arteveldehogeschool. Géraldine attended the school from 2013 to 2018. In addition to their degree, Géraldine also holds several certifications, including Airtable Training and Negotiation Skills from LinkedIn, obtained in March 2021. Géraldine also completed the Music Business Foundations certification from Coursera in September 2018 and The Cycle: Management of Successful Arts and Cultural Organizations certification from Coursera in March 2017. Furthermore, Géraldine has an EFSET EXPRESS Medium Proficiency (CEFR B1/B2) certification from EF Education First, although the exact date of attainment is unknown.

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