Syed Hassan Ali

Customer Experience Manager at Neem

An ambitious, customer-focused leader with a demonstrated history of working 12+ years in the Telecom & Retail sector.

Dedicated to analyzing customer needs & issues and providing the right solutions within the specified time frames & creating a WOW experience for the customer and achieving a 98% problem resolution rate within the territory.

Hassan was one of the first people to start he Pakistan's first home-based outsourced call center. back in 2019.

Trained around 70k drivers on the Bykea platform. Started the first-ever online driver registration platform in bykea where they shifted the traditional training module to the digital module where people were getting trained and getting registration without showing up physically.


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