An ambitious, customer-focused leader with a demonstrated history of working 12+ years in the Telecom & Retail sector.
Dedicated to analyzing customer needs & issues and providing the right solutions within the specified time frames & creating a WOW experience for the customer and achieving a 98% problem resolution rate within the territory.
Hassan was one of the first people to start he Pakistan's first home-based outsourced call center. back in 2019.
Trained around 70k drivers on the Bykea platform. Started the first-ever online driver registration platform in bykea where they shifted the traditional training module to the digital module where people were getting trained and getting registration without showing up physically.
Current role
Customer Experience Manager at Taskade
Customer Experience Manager And Operations Coordinator At Bunny Studio at Bunny Studio
Senior Customer Experience Manager at HR DataHub
E-commerce Merchandising & Customer Experience Manager at Stantt
Customer Experience Manager, Marketing Services at Audi South Africa
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