Valerie Monzu

Valerie Monzu currently serves as Scrum Master II at NEI Global Relocation, a position held since March 2011, and has also held multiple roles within the company, including Business Analyst II, Business Analyst, Application Analyst III, and Quality Assurance Analyst. Valerie's responsibilities encompass assisting with urgent Help Desk requests, collaborating with team members across various roles to ensure effective project coverage, creating and managing documentation, and supporting the software lifecycle through test case management and defect resolution. Additionally, Valerie has experience as an Assistant Account Executive and Administrative Assistant, where communication and data management were key duties. Earlier professional experience includes a role as Sales Associate at JCPenney, providing customer assistance.