Matthew Riggio

Matthew Riggio is a Patient Communications Manager at Neighborhood Health Center - WNY, where responsibilities include establishing inbound call response rate goals and achieving significant departmental growth of 300%. Prior to this role, Matthew held various positions at Univera Healthcare, including Product Operations Specialist, Operations Forecaster, and Enrollment Auditor, focusing on customer care operations and compliance. Matthew holds a Master of Science in Sport Administration from Canisius University and two Bachelor of Arts degrees in History and Political Science from Syracuse University. Matthew's education and extensive experience in healthcare operations and patient communication demonstrate a strong commitment to supporting health services.