Antonio Betances has over a decade of experience in technical support and service management. Since December 2018, Antonio has held multiple roles at New England Network Solutions, progressing from Service Desk Specialist to Service Desk Manager, while also serving as Billing & Contracts Operations Specialist. Prior to this, Antonio worked at Great Game Products as a Technical Specialist from December 2011 to December 2018, where skills in technical problem resolution and customer service were developed and honed.
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