James Smith

Technical Operations Analyst at Neo Financial

James Smith is a Technical Operations Analyst at Neo Financial since January 2021. Prior to this role, James was a Co-chair at UBC Portfolio Management Group from April 2018 to January 2019 and a Franchise Owner at College Pro from September 2016 to September 2018. James also served as an Innovation Council Member at Management Student Association UBC Okanagan from April 2016 to April 2017. With a Bachelor of Management in Business Administration and Management from The University of British Columbia, James has a strong background in customer experience, leadership, and marketing.

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Timeline

  • Technical Operations Analyst

    May 1, 2023 - present

  • Tier 2 Analyst

    July, 2022

  • CX Lead

    July, 2021

  • Customer Experience Specialist

    January, 2021