Joao Victor Dias Fernandes

Joao Victor Dias Fernandes has extensive experience in technical support and network operations, currently serving as an Analista de Suporte NOC Jr at Neobpo since June 2021, where responsibilities include N2 support, incident management, and infrastructure monitoring across various systems and networks. Previous roles include technical support positions at Grupo Cimcorp, Stefanini Brasil, Detran RJ, and TIVIT, providing both remote and field assistance for systems and computing devices. Joao holds a degree in Ciber Security from Estácio, expected to be completed in 2024, and a specialization in Fibra Óptica, Redes de Sistemas e Telecomunicações from ADV Informática. Competencies include the use of monitoring tools like FlexVision, Nagios, Zabbix, Cacti, and Grafana.