Axelle Caussade

Axelle Caussade is currently serving as a Technical Customer Support professional at Neocity since November 2023, contributing to mobile application solutions that enhance quality of life for citizens in various cities across France and Europe. Prior to this role, Axelle held positions at YES'N'YOU from May 2020 to June 2023 as a Learner Care Manager and Référente Qualiopi, significantly improving completion rates and overseeing various projects related to client relations and quality assurance. Additional experience includes roles such as Client Manager at NukeSuite and Customer Success Manager at GlobalExam, as well as a diverse background in international business development and market research. Axelle's educational credentials include a Master 1 in international commerce and emerging markets from Université Bordeaux Montaigne, alongside various qualifications in credit management and international business.