Leong C.

Leong C. has a work experience that spans over 20 years. They currently work as a Client Relationship Manager at Neogen Care, starting in May 2023. Prior to this, they had a long tenure at Mercury Insurance, starting in September 2003. At Mercury Insurance, Leong held various roles, including Claims Supervisor from September 2016 to February 2023, Claims Examiner from September 2005 to September 2016, and Claims Adjuster from September 2003 to August 2005. As a Claims Supervisor, Leong was responsible for supervising and training over 45 employees, providing feedback, implementing disciplinary actions, and monitoring work quality. They also assisted in minimizing payment impact and ensured appropriate reserve levels. As a Claims Examiner, Leong demonstrated the ability to analyze complex claims, negotiate settlements, and coordinate legal proceedings. And as a Claims Adjuster, they interviewed claimants, investigated claims, determined liability, and settled damages efficiently.

Leong C. attended California State University, Fullerton from 1998 to 2003, where they studied Information Systems. Leong C. has also obtained various certifications, including "Articulating Your Value," "Get Ready for Generative AI," "Nano Tips for Writing a Resume with Sho Dewan," "Root Cause Analysis: Getting to the Root of Business Problems," "The Neuroscience of Office Politics and Team Leadership," "Business Analysis: Essential Tools and Techniques," "Excel PivotTable Quick Tips," "How to Be Both Assertive and Likable," "How to Make Strategic Thinking a Habit," "SQL for Data Analysis," "SQL for Non-Programmers," "Video Interview Tips," "What Is Business Analysis?" and "What Is Scrum?" from LinkedIn.