Shalabh is a transformation, outsourcing and governance specialist, skilled in delivering quality outcomes from transformational programs by consistently formulating win-win situations for stakeholders. He has significant expertise and well rounded experience in transformation initiatives related to large, complex, multi-location ITO/ BPO, as well as business/ process transformation; with deep experiential insights into all aspects of ITO and BPO, business strategy and planning, cost and performance optimization, BPR, and associated organizational change management.
His experience spans multiple industry verticals and stints in multiple geographies – North America, Western Europe, Middle East, Asia Pacific and India.
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