Elena Iacob

Elena Iacob is a skilled Quality Enforcement Manager at Neotalent since January 2023, with a robust background in service management and process coordination. Previously, Elena served as a Service Manager and Queue Manager at Inetum, focusing on customer satisfaction and resource allocation while leading projects for process improvements and team training. Prior experience includes roles as Service Manager - Team Lead at Axians redtoo s.r.o., where Elena oversaw request fulfillment for Novartis, and IT Support Technician positions at Pixmania and IBM. Elena began professional journey at Oracle as a Support Sales Account Executive, supporting timely renewals and contributing to team recruitment and training. Educational background includes a degree from the University of Bucharest and a high school diploma with a focus on English philology.