Neptun LTD initially started its activity in 1993 as a small shop in the main square of Tirana. Nowadays Neptun LTD is widely recognized as a leader company in the sector of consumer electronics, hardware and technology market. Neptun LTD counts 29 shops in Albania.
Neptun LTD is part of Balfin Group one of the largest and most innovative investment group in Albania and among the largest in the Balkans.
Neptun is present in three Balkan states; in Kosovo, Macedonia and Albania. 
Being successful in within the country and beyond to Neptun means: 
•	Focus to the customers,
•	Solid value combination, 
•	A wide variety of products and services. 
Neptun LTD collaborates with the greatest international brands to bring to its customers the best electronics hardware and technology such as: BEKO, SAMSUNG, LG, APPLE, SONY, BOSCH, PHILIPS, TEFAL, ROWENTA, HUAWEI, HAMA, FUEGO and BRAUN. 
Neptun LTD offers a great variety of products such as white goods, small domestic appliances, TVs and audio video, Personal Care products, digital, office, IT, entertainment
Neptun LTD is always strives to bring new sale strategies, new brands offering a great variety of products and services.
Strategy pillars:
•	Focus to the customer by combining solid value and offering a lot of services.
•	Customer oriented creating a unique shop experience in the shops.
•	Increased investment in technology, software and training improving the efficiency, operational and financial performance.
•	Rapid regional expansion of key positions.


Electronics

Retail

Consumer Services

Neptun Albania

Neptun Albania's headquarters in Tiranë, Lundër, Albania

Melsen C.

Gentiana Zhobro

Erisa Arizi

Evis Tartale

Greta Lekaj

Ernest Brahollari

Ardiola Agaçi

Bleona Plaku

This department manages and oversees the daily operations of retail locations to ensure effective customer service and product availability.

Retail Operations

This department focuses on overseeing product categories to optimize sales and inventory across various markets.

Category Management

This department focuses on managing customer inquiries and enhancing the overall customer experience through training and support initiatives.

Customer Support

This department oversees the operational aspects and administrative functions of management across various areas.

Management Operations

This department oversees and drives sales strategies and performance across various regions.

Sales Management

The Finance Team at Neptun Albania is responsible for overseeing the company's financial health through effective budgeting, forecasting, and reporting. They manage accounts payable and receivable, ensuring accurate financial records and compliance with regulations. This team also collaborates with other departments to analyze financial data, drive cost efficiencies, and support strategic initiatives for the company's growth in the consumer electronics sector across the Balkans.

Neptun Albania

Org chart

Teams

Retail Operations

Category Management

Customer Support

Management Operations

Sales Management

Finance Team

Offices

Neptun Albania

Org chart

Teams

Retail Operations

Category Management

Customer Support

Management Operations

Sales Management

Finance Team

Offices

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