Basma Farouk is a seasoned professional in the airline and travel industry, currently serving as a Senior CRC Specialist at Nesma Airlines since April 2023. Previous roles include Reservation Specialist at FlyEgypt, where comprehensive reservation and ticketing procedures were managed, and Travel Consultant at Tathkarah, where complete travel packages were created. Basma also held customer support positions at Almosafer and Helen Holidays Egypt, addressing customer inquiries and managing hotel contract rates. Earlier experience includes a Travel Consultant Agent position at Travwings and an Accountant role at El Hoda Contracting. Basma holds a Bachelor of Commerce in Accounting from Ain Shams University, obtained between 2007 and 2012.
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