Syaza Syazwana

Syaza Syazwana is a Customer Relations Outsourcing Specialist and CRC Assistant Manager at Nestlé Nespresso SA, with experience in data analysis, operational efficiency, and partner performance insights. Responsibilities include coordinating events to drive service and sales, participating in strategic committee reviews, optimizing operations in collaboration with various teams, and enhancing technology solutions for customer relations. Previous roles include Analytics Consultant at Sprint Milestone Partners Ltd, where Syaza engaged in Robotic Process Automation and data governance, and Data Analyst at edotco Group, focusing on data extraction and analysis across multiple countries. A background as a Data Scientist at AEM Energy Solutions involved utilizing Microsoft Azure ML studio for data mining and machine learning projects. Education includes a Bachelor’s degree in Information Technology with a focus on Intelligent System Engineering from Universiti Teknologi MARA.