Adam Goulet

IT Service Delivery at Net Health

Adam Goulet's work experience includes the following:

- At Net Health, Adam worked in IT Service Delivery, where they handled various functions such as activating new sites, integrating client sites with 3rd-party vendors, and transferring site data between clients.

- Adam also worked at the United States Postal Service as a CCA (City Carrier Assistant). Their responsibilities included preparing and delivering mail and parcels to customers on routes, as well as assisting other carriers with their routes.

- Previously, Adam worked at Optima Healthcare Solutions. Adam served as a Professional Services Lead, managing a small team to handle customer requests for custom reporting in proprietary therapy software. Adam also managed the onboarding, training, and follow-up of new customer sales for the company's Business Intelligence reporting software. Additionally, Adam worked as a Customer Service Manager, co-managing a software support desk and providing second-tier customer support. Adam also worked as a Customer Service Representative, providing software training and support to both internal and external customers.

Overall, Adam Goulet has extensive experience in IT service delivery, mail and parcel delivery, customer service management, and software support.

Adam Goulet attended Crestview High School from 1996 to 2000. It is unclear from the information provided whether Adam obtained any degree or pursued any specific field of study during their time at Crestview High School. Additionally, Adam has obtained two additional certifications, namely "Learning SQL Programming" and "SQL for Data Analysis" from LinkedIn in December 2022.

Links

Timeline

  • IT Service Delivery

    August, 2019 - present

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