Jennifer Parker

Jennifer Parker has a diverse work experience that spans multiple industries. Jennifer has been working as a Business Intelligence Analyst at Net Health since January 2022. In this role, they are responsible for advocating and supporting the growth of Net Health's data-driven culture, developing guides and resources, hosting training sessions on data analysis, and ensuring data integrity.

Prior to their current role, Jennifer worked as a Clinical Business Analyst at Net Health from September 2018 to January 2022. In this position, they supported other analysts and business users accessing the data warehouse and designed and built key dashboards.

Before joining Net Health, Jennifer worked as a Product Support Specialist at Net Health from May 2018 to September 2018. Jennifer'sresponsibilities included troubleshooting software issues, responding to client requests, and working through the development lifecycle.

Jennifer also has experience working as a Customer Service Technical Support at Net Health from February 2017 to September 2018. In this role, they provided high-level support for the company's software products and documented customer information and recurring issues.

Prior to their roles at Net Health, Jennifer worked as a Quality Assurance Specialist at Aon Hewitt from November 2014 to February 2017. In this position, they monitored and assessed call center representatives' interactions with members, coached representatives to meet service standards, and assisted with training.

Jennifer'swork experience also includes a role as an Accounts Payable Specialist at RadiusPoint from August 2011 to November 2012, where they managed the processing of telecom and utility invoices.

Jennifer's early career includes roles as an Interior Design Associate at Kegel & Associates, Inc. from April 2007 to November 2009, an Interior Decorator at Richard's Paint and Decorating from September 2005 to January 2007, and an Interior Design Assistant at Kegel & Associates, Inc. from December 2001 to August 2005, where they provided support in creating functional indoor spaces.

Additionally, Jennifer worked as a Teacher's Assistant in the Interior Design Department at Indian River State College from August 2001 to February 2003.

Jennifer Parker completed their Associate of Arts and Sciences (AAS) degree in Interior Design Technology at Indian River State College from 2000 to 2003. Jennifer has also obtained several certifications, including Agile Testing, Learning Microsoft SQL Server 2016, Insights on Software Quality Engineering, Leading and Working in Teams, and Programming Foundations: Software Testing/QA. These certifications were obtained from LinkedIn, with Agile Testing and Learning Microsoft SQL Server 2016 being completed in November 2021, and the remaining certifications being completed in October 2021.