Amel Ailyan-Moore

Amel Ailyan-Moore is a seasoned professional with extensive experience in customer service and community management, currently serving as the Director of WW Customer Care and Concierge Support at NETGEAR since February 2007. With a background that includes roles such as Sr. Customer Service Manager and Program Manager for Online Support, Amel has successfully managed global customer service teams, optimized efficiency, and enhanced customer experiences. Previously, Amel held the position of Team Lead at Cims Limited, overseeing operations for the night shift team. Amel holds a Master of Science degree in International Business from Munster Technological University and a Bachelor of Science in Criminology from Teesside University, along with a strong foundational education in law, psychology, and sciences.