Nethex
Romina Menichini has extensive experience in customer service and team management, currently serving as an Impiegato at Nethex since April 2020. Prior to this role, Romina worked at AlmavivA S.p.A. from December 2004 to April 2020, where responsibilities included positions such as Team Leader, overseeing workgroups, and as a training manager, focusing on the onboarding and retraining of new and returning employees. Romina began in customer assistance, providing support for Vodafone clients and engaging in various CRM tasks. Romina holds a degree in Scienze dell'Economia e della Gestione Aziendale from the University of Naples ‘Parthenope’.
Nethex
Gestiamo i tuoi Customer Decision Journey combinando competenze digitali con sensibilità umana. Aiutiamo i nostri clienti nella gestione a 360° dei loro clienti. Gestiamo e ottimizziamo il loro Customer Lifecycle: dalla lead generation multicanale all’acquisizione, dall’assistenza alle attività di Post Sales fino alla Retention/AntiChurn, supportando la revisione dei processi e garantendo professionalità e coerenza in tutti i touch point.