Duke Knoop

Duke Knoop is an experienced technical communications professional currently working at Netline Communications Technologies (NCT) since April 2015, specializing in the creation of 3D Product Assembly Documentation, Hardware and Software User Guides, as well as various marketing communication materials. Prior to NCT, Duke contributed to BlueSnap as a Technical Communications specialist from October 2014 to April 2015, focusing on documentation related to their solutions, including Release Notes and User Guides. Duke served as a Senior Technical Writer and Localization Coordinator at Polycom from August 2001 to February 2014, with a strong track record of developing comprehensive documentation on complex technical topics. Earlier experience includes a role as Technical Communications Manager at ArelNet from 1997 to 2001, where documentation for IP Telephony products was designed and coordinated. Duke holds a Certificate in Technical Writing, an MBA in Business Administration, and a BA in Business Administration, alongside a foundational education at various institutions.