Luis Robles Figueroa is a telecommunications and cybersecurity engineer with extensive experience in technical support and network maintenance. Currently positioned at Netmetrix Chile since March 2023, Luis has previously worked at eBD as a support and maintenance engineer for networking and at Entel as a Level 2 IT analyst for network users. Responsibilities at Entel included providing support for the Biblioredes and Museums program nationwide, along with troubleshooting and configuring Cisco and Mikrotik equipment. Earlier roles included managing IT support for over 10,000 devices at Instituto Profesional AIEP, technical support at Comges, and basic incident management at Hwa Lee. Academic achievements include a degree in Engineering in Connectivity and Networks and a technical degree in Telecommunications Connectivity and Networks, both from Instituto Profesional San Sebastián.
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