Jeff Savarino

Jeff Savarino, MBA, has over 20 years of diverse work experience in the technology industry. Jeff is currently working as a Principal Service Delivery Engineer at NETSCOUT since 2022. Previously, from 2017 to 2022, they worked at Mitel as a Tier 3 Technical Escalations Engineer, providing support for Mitel MiVoice Connect phone system software and specialized in advanced applications. Prior to that, from 2015 to 2017, they worked at ShoreTel as a TAC Tier 2 Technical Escalations Engineer, handling escalated support cases and working with engineering to identify software defects. From 2012 to 2015, they worked at Cisco in various roles, including as a Team Lead for TelePresence Premier Team, a Customer Support Engineer, and a Sr. Network Engineer. Jeff also worked at Vox Mobile as a Technical Support Analyst II from 2011 to 2012, and at Movero Technology as a Team Lead/Account Manager/Sales and Marketing from 2007 to 2009. In addition, they have experience at AT&T/Cingular Wireless as a Tier 3 Data Support Mentor from 2004 to 2007, and at Dell Computers as a Computer Systems, Software and Peripherals Sales Representative from 2001 to 2004. Jeff started their career at SouthWestern Bell as a Cable and Facilities Specialist from 1997 to 2000.

Jeff Savarino, MBA, has a diverse education history in the field of technology and business management. In 1997-1999, they attended Austin Community College, where they obtained a Specialized Telecommunications Certificate in Telecommunications. Following this, from 2010 to 2012, Savarino studied at ITT Technical Institute and earned an Associate of Applied Science degree in Information Technology Computer Network Systems. Jeff then pursued a Bachelor of Science degree in Technical Management from DeVry University, which they completed from 2012 to 2014.

Savarino further enhanced their educational qualifications by obtaining a Master of Business Administration (MBA) degree in Network and Communications Management from Keller Graduate School of Management between 2014 and 2016. Additionally, in September 2013, they achieved a certification as a Cisco Certified Network Associate from Cisco.

Based on the information provided, it can be inferred that Jeff Savarino has a strong foundation in telecommunications, information technology, and business management, making him well-equipped for roles that require expertise in these areas.