JA

Jesus Alvarez

Escalation Support Engineer at NetScout Systems

Jesus Alvarez is an experienced engineering professional with a diverse background in technical support, system integration, and network optimization. Currently serving as an Escalation Support Engineer at NETSCOUT since July 2015, Jesus provides tier 4 support for the AirMagnet software suite and acts as a technical liaison among various engineering and support teams. Previous roles include Technical Support Engineer at Fluke Networks, System Integration Test Engineer at Meteorcomm, and Equipment Engineer at Telecom Transport Management. Jesus began a career with Sprint Nextel, progressing from RF Operations Technician to RF Performance Engineer, and also served as a Nuclear Electronics Technician in the US Navy. Jesus holds an Associate's degree in Science from North Seattle College.

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