Kirsteen Bruce is a seasoned technical specialist currently employed at NETSCOUT since July 2015, focusing on project delivery for large account customers in the wireless domain. Prior experience includes roles as a resident expert at Tektronix and as a system application engineer at Agilent/JDSU, where responsibilities involved ensuring product supportability and customer satisfaction within the Assurance Services Division. Kirsteen has also held positions as a technical marketing engineer and field technical consultant at Agilent Technologies, as well as systems support engineer roles at Hewlett-Packard, emphasizing customer support, project consultation, and problem resolution across various telecommunications solutions. Kirsteen holds a BSc in Computer Science from The University of Edinburgh.