Kevin Horowski

Kevin Horowski has extensive experience in technical support and leadership roles, primarily at Stone Edge Technologies, Inc. and Monsoon Commerce. Kevin began as a Technical Support Engineer at Stone Edge Technologies in September 2005 and returned in October 2015, taking on various responsibilities. Between these stints, Kevin served as Support Team Lead at Monsoon Commerce from January 2011 to October 2015, where duties included managing escalations from Level 1 and Level 2 Technicians and acting as a liaison between technical support and development teams. This background highlights Kevin's expertise in customer support and team management within the technology sector.