Matthew L. is an accomplished professional with extensive experience in customer success and cybersecurity. Currently serving as Team Lead for Customer Success North America East at Netskope since December 2019, Matthew L. manages large Customer Success Manager accounts, establishes standards for team efficiency, and develops reporting metrics. Prior roles at Netskope include Senior Customer Success Manager and Technical Success Manager, where responsibilities encompassed maintaining high-level customer relationships and implementing success programs. Before joining Netskope, Matthew L. spent nearly a decade at Cleveland Clinic in various roles, including Cyber Security Engineer and Enterprise System Engineer, focusing on data protection and team leadership. Additional experience includes positions at The MetroHealth System and AmTrust Bank. Matthew L. holds a Bachelor of Business Administration in Computer/Information Technology Administration and Management from The University of Toledo.
Sign up to view 4 direct reports
Get started