Megan McGowan is an experienced Service Desk Manager currently with Network ROI Ltd and previously served in similar roles at Charlotte James Edinburgh and Onestop IT Solutions. In addition to leadership responsibilities in managing service desk teams, Megan has excelled as a Client Relationship Specialist and Student Mentor at Career Ready. Early career experiences include customer service roles at Charles Lettes and The Trainline, where Megan focused on processing orders, enhancing customer experience, and developing effective communication skills. Educational background includes attendance at Dalkeith High School from 2005 to 2010.
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