Megan McGowan

Service Desk Manager at Network ROI Ltd

Megan McGowan is an experienced Service Desk Manager currently with Network ROI Ltd and previously served in similar roles at Charlotte James Edinburgh and Onestop IT Solutions. In addition to leadership responsibilities in managing service desk teams, Megan has excelled as a Client Relationship Specialist and Student Mentor at Career Ready. Early career experiences include customer service roles at Charles Lettes and The Trainline, where Megan focused on processing orders, enhancing customer experience, and developing effective communication skills. Educational background includes attendance at Dalkeith High School from 2005 to 2010.

Location

Dalkeith, United Kingdom

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Network ROI Ltd

Network ROI has revolutionised the way IT providers operate by becoming the first employee-owned Managed Service Provider in the UK. Innovative and customer-focused, Network ROI install, maintain and support essential business technology for successful organisations throughout the UK. We have a shared purpose, to provide exceptional service, because together, we get IT. We are not just employees, we are employee-owners. We put our people front and centre. With a strong culture and an emphasis on training, we believe our people are our greatest asset. We look after our people, so they’re ready to look after your people. Formed in 2003, Network ROI provide Managed Technology Services that allow modern businesses to thrive. Our comprehensive list of services includes IT support, Consultancy, Projects & Installations, Cloud Services, Connectivity, Telephony and IT Security. We work with a range of industry partners including Microsoft, Dell, Gamma, Fluency, Mobile Guardian and ZoneFox among others. Not only that, we help our clients stay secure by being Cyber Essentials and IASME Gold certified. To find out how your business can benefit from our services call us on 0131 510 3456 or email us today - enquiries@networkroi.co.uk.


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51-200

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