Jim Pomroy

Jim Pomroy has extensive experience in quality assurance and management roles. Jim currently works as a Senior Quality Assurance Lead at NeuraFlash, where they oversee high-profile customers in the call center/CRM arena. Prior to that, they served as a Senior Quality Assurance Manager at Microsoft, leading a large team of QA leads and testers and implementing quality assessment measures. Jim also held the position of Senior Quality Assurance Manager at Nuance Communications, where they directed operations and established best practices. Before that, they worked as a QA Manager at Viecore, overseeing the establishment of the QA team and implementing testing practices for Natural Language Understanding applications. Jim's career began as a Software Developer at Print Communications Group, where they designed and implemented a customized software package. Jim also served as a Quality Assurance Manager at Astral Air Parts, LLC, where they coordinated quality-related activities and achieved ISO certification.

Jim Pomroy earned a Bachelor of Arts (B.A.) degree in Business/Corporate Communications from William Paterson University of New Jersey from 1991 to 1996. Jim also obtained a certification as a Salesforce Certified Associate, although the specific month and year of obtaining the certification were not provided.