Tracy Jones

Tracy Jones is an accomplished professional with extensive experience in technical support and engineering roles across various companies. Currently serving as a Principal Lab Engineer at Neurocrine Biosciences since November 2016, Tracy previously held positions including Senior Support Specialist at the same company, Technical Support Analyst at Merge Healthcare (an IBM Company), and Lead Support Specialist at Illumina. Prior experience includes Desktop and Systems Administrator and Desktop Support Specialist at Cadence Pharmaceuticals, as well as Executive Desktop Support roles at LPL Financial and Pfizer. Tracy holds a Bachelor of Business Administration from the University of Phoenix and has demonstrated expertise in customer service, problem resolution, and technical support throughout a diverse career.